Shipping & Delivery Policy
Effective Date: 19/10/2022
This Shipping Policy explains how orders are processed, dispatched, and delivered through MyInterio.store.
1. Order Processing Time
Orders are generally processed within 1–3 working days after payment confirmation or order verification.
2. Delivery Coverage
We deliver across India, subject to serviceability.
Orders may be shipped via:
- Courier partners
- Surface transport
- Direct warehouse / store dispatch
- Omnichannel fulfillment points
3. Estimated Delivery Timelines
Approximate delivery time:
- Metro cities: 3–7 working days
- Non-metro areas: 5–12 working days
- Heavy / bulky products: 7–15 working days
⚠️ These are estimates only.
4. Shipping Charges
Shipping charges depend on:
- Product weight / size
- Delivery location
- Order value
- Product category
5. Delay Protection Clause
We are not liable for delays caused by:
- Courier / logistics partner delays
- Weather or natural events
- Government restrictions
- Transport issues
- Incorrect customer address / phone details
6. Delivery Attempts
If delivery fails due to customer unavailability or refusal, re-shipping charges may apply.
7. Damage Inspection Rule
At the time of delivery, customer should:
- Inspect the package
- Record unboxing video
- Report visible damage immediately
8. Damage Claim Window
Damage claims must be raised within 48 hours of delivery.
Claims without proof may be rejected.
9. Partial Delivery
Orders may be delivered in multiple shipments depending on stock and dispatch location.
10. Force Majeure
We are not responsible for delays due to events beyond our control.
11. Contact for Shipping Support
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